From a mom of a young trans boy:
We just received the STP that we ordered and I have to say- you are a class act.
My 5 year old is elated to have something so high quality that is size appropriate.
The harness is perfect, the package was adorable.
Thank you- for more than words can say.
I found you Google, and you were featured on multiple lists. I tried your products once before and loved them, so i'm back for more! Only site that makes packing custom underwear and your prices rock!
I just wanted to say thank you for my order. Being in the UK it is really difficult to get decent packers.
In fact it is near impossible to anything except the Mr Limpy or random others that have no reviews of
any kind or if they do they are negative. Any way, thank you again for a totally smooth ride! I decided to go with Tranzwear because of your reputation and you have surpassed that. Thank you for the bonus items that you included. Always nice to get little surprises! I certainly use you guys again. SCYour prices are amazing! I love your deals and how accommodating you are to your customers. You provide so much information in order to avoid mistakes. I love it! MMc
You were beyond helpful in making sure the items I ordered were what I was looking for and exactly what I needed. Since so many businesses these days could care less whether or not this happens, I was delightfully surprised and excited to be supported in such a kind and professional way. I'm a big guy and there was never a time that you made me feel that making x-larger items was a hassle or problem for your team, you just wanted the gear to fit and be comfortable. Making suggestions of options that in the long run made the harness fit better and more comfortable were perfect. You have no idea the level of ease this provided. You made me feel that your goal was for me to feel comfortable in my skin no matter the extra effort it would be to make. I have more thanks than I am able to express.
You have the best shipping rates for Canada, and the best variety of affordable packers! Thanks!
Really happy that I've found a site that can provide packers at a cheaper price than other sites. Great for transguys on a budget. Thanks so much! SS
You are cheaper and have more options than ALL the other trans- gear sites. keep it up! EP
I appreciate the professionalism and great service you've provided. Your thoroughness and customer support is refreshing.Best regards,
Thank you Den. Your team rocks with quality work. Thank you for all you do for us. JMI was pleasantly surprised to receive my order today! That was a super fast trip from CA to NJ! I just wanted to say a huge thank you for the wonderful customer service you provided, and excellent product quality as well. Not only were my products beyond my expectations, but it was nice to have a nice and sincere person responding personally to inquiries. I will definitely be returning for more orders shortly, and just wanted to say thank you for helping me feel comfortable in my own skin!
You are seriously a man of your word, which sadly is very rare these days. The Binder came on Monday and Boxers just arrived. Both are great! Thank you for the packing dust. Thanks again for everything! I will definitely be back. JJI received my new boxers yesterday when I got home from work! Very cool and work great! Thank you for the discount for next time, and I appreciate the customer service throughout this order. Thanks again...
Just received delivery of my order and want to say: THANK YOU!
Thanks for the speedy processing, professionalism, and product quality! I shopped with another company in the past and they just can't compare with you any of those issues. I got into STP's because for work I have to use some seriously gnarly bathrooms on a daily basis. My boifriend uses his for different reason but likes your product as much as me. So - thanks again!
I am very happy with the order and they fit very good. My luck you mail it on the 7th of Jan and I got it the 11 of Jan. that is fast for US to AUS. I will tell everyone about your store and let them know
you work to make people as happy as you can.
...one happy customer
Thanks again for your timely turn around ....I like your products, your attitude towards our community.
I have been on the market for a packer/STP since the beginning of the year. Finding reviews that feature detailed information on all the functions is almost impossible. I have spent hours, days, weeks, months looking for something to fit my needs. I spent a lot of money on various devices and prosthetics. Waited long grueling months waiting for orders to come in with no communication from the company as to if I would ever receive my order.
Nothing I ordered really fulfilled my needs. So the search continued. I had been looking at the TSW packer line and found mixed reviews. After much searching I found the TSW Diamondback firm STP packer with painted head on TranZwear! I ordered it immediately but in my rush I had picked the wrong (slower) shipping method and I was moving in a week! I emailed them ASAP and explained the situation and asked if my shipping could be changed. By the time I had woken up the next day I had an email from Den saying it wasn't a problem and he would print my label the next day at the latest. An hour later I received another email that my order was prepared for shipping. I was thrilled with the customer service! As for the TSW Diamondback firm STP, I am in love with it, perfect weight, feel, fit, and the STP part is super easy with an amazing realistic stream! Just tuck it under the balls when not in use and it gives a nice realistic bulge and grab feel. Thank you Tranzwear for such a wonderful shopping experience, I am one happy genderqueer
I wanted to let you know that I received my package today. Thank you so much for providing such amazing products for Trans guys. The boxers are such great quality and last quite awhile. Thanks for answering my questions, and getting back to me so quickly. To everyone at Tranzwear, you all are awesome! Excellent customer service for sure, I will now be a loyal customer and I'll definitely spread the word in my little neck of the woods.
I just had one of those long, mind-numbing days at work, and your package made my day! I want to thank you because you have been more than generous and kind about this whole experience. I will absolutely be purchasing from you in the future. I hope you're having a wonderful day, you deserve it.
I wanted to let you know I received my order and once again I'm absolutely happy with it! Thank you so much for providing such a great service and product for guys like me. You do amazing work and so appreciate it!
J from Canada
Wow. Thanks so much! I appreciate your follow up. You treat your customers with much respect unlike some others I have dealt with. You will definitely be keeping my business!
I'm sorry I didn't send you an email sooner! Everything about the Gecko packers is awesome and the quality of each day has improved so much with the packing underwear to hold it in place. Thank you so much for everything you helped me with! I truly appreciate your dedication to customer service.JG
Just wanted to let you know that my order arrived earlier today. I am so excited that this all worked out. I can't wait to try them out! Thanks for all your help. Your customer service is really spectacular! Looking forward to ordering from you again soon. TA
I wanted to thank you personally for the effort you put forth towards my shipment. My package arrived today and I am completely thrilled with the quality of the products! The fit of both the swim trunks and the swim briefs were snug and comfortable, but they are still held in place perfectly -- I am very happy with that! I will be referring my buddies to you as well as returning as a customer myself.
Best of Luck,
E G I think your products are great and wear them every day. Transguys like me are grateful that guys like you are in business, making the stuff we need. MM
Awesome! Thanks so much. I will most definitely make sure to follow your advice when I'm taking my packer in and out of the harness. And thanks for the info on STPs.
I'll be sure to send my buddies your way! Great products and even better customer service--I definitely appreciate that.
I received the boxer briefs and the packer today and I love the way the boxers hold the limpy packer in place. They are extremely comfortable and I don't feel concerned that the packer is gonna fall out. I just wanted to let you know how pleased I am with my order, and I'll be back soon for more. KC
Den, I just got the briefs and the STP packer. They are both amazing, the STP packer is way easier and better than the ****** I had before. I will definitely be ordering more products from you. Again I love my products.
In the words of our customers …
....I am very pleased with my most recent purchase (Snuggler cotton brief) & am ordering another one in a different color, and thought I'd try the other 2 styles. - Thanks for your brilliant contribution to the community!!. SG
"....The package arrived today, so only 8 days from US to UK. I am really pleased with the trunks and the packer! The trunks are exactly what I was looking for. Thank you for the products and the outstanding service. I will definitely recommend you to people. I'm moving to Australia in October so will pass the word around." - AR
"...thanks for the reply and wonderful service. Thank you soooo much for this ingenuous product. For the first time this week I packed w/ your underwear and it felt totally natural. No packing strap, do rubbing and no discomfort! You don't know how important that is and made me feel....or maybe you do :-)"
Good afternoon Rainbow, I just wanted to say thank you for adding another reputable business for our community. It's nice to go to sites like yours and Tranzwear and not see all the unprofessional postings about other businesses and people in our community. I know the former owner of Tranzwear has always provided our community with great community support. Our yahoo groups here in NC have added TRANZWEAR to our group links. Thanks again for being a positive role model in our community. It was great to read that you TSW and Tranzwear have joined an alliance to better our community in a professional capacity.Thanks again-Tim B
The snuggler is a great pair of boxers. Keeps me snug and close to my packer, I have a natural flow look and appearance. You can even sleep in these boxers never losing touch with yourself and who you really are. Can't wait to try out the C-Ring. R.G. El Paso, TX
Your gear is awesome and I want to thank you so much for the excellent customer service!
You're my top recommendation if anyone asks me where to get their tranz stuff! Kevin, Arkansas
I think this is the best web site and product I've seen for the F2M community. The snuggler is a great pair of boxers, I also feel the C-Ring is great also. The fact that I can not only express myself openly, but my partner can express herself when I wear my packer with the C-Ring Boxers. Thank you, Devin, CA
The c-ring works great once you get the idea of it. Learning how to pack without all the straps and pins is a little difficult at first. Now I have the hang of it. I pack my briefs, shower and off for the day. It's fun for partner play as well. I have a more natural look and it feels good to show off my stuff to the ladies and when my mood strikes to hang left or right, I can without worry. T. B., Colorado
Love the snuggler, positions properly and appears very natural. I can pack and go. I ordered the packer specific size and can use all my sizes with comfort. D.G., TX